Housing UD Dept.
Civil Secretariat
Jammu Development Authority
ONLINE PAYMENTS PAYMENT
Terms and Conditions
Detailed instructions are given in the login page of the web payment as to the procedure to be followed in case of completed transaction and payment ation slip received and also failed transaction.
Please follow the instruction carefully.
Once "Pay Online" — option is selected you will be directed for payment through net banking or debit/ credit card. You can choose the desired payment option and proceed.
Once the payment is successful, you will get a payment ation slip and the customer has to keep the same for reference.
In case the payment is not successful due to any reason you will get a display on the customer of failure in payment.
In case none of the above two happens, and there is heavy delay in any response from the system — if you have not proceeded with payment and not given card detail particulars, you may proceed from the beginning again and start the payment process again.
In case you have given all the debit/ credit card details or net banking authorization for payment, and have not got any response, please check with your bankers or Credit Card Company and see if your account is debited. If your bank account/cc is debited, please dont make any attempt to pay again.
Cancellation / Refund Policy
There is no cancellation option for the Customer
In case of duplicate payment, end user to approach accounts department for refund with proof of the transaction/ reference/ your bank statement.
Payments once paid are non-refundable. However, for exceptional cases the management holds the right to take the decision of refund.
Refund will be processed within 5 —7 working days, respective payment bill desk will send back to the issuing bank in batches for processing, which should approximately take 8 -9 working days, depending on issuing banks policies
IMPORTANT: By submitting a payment through the online — payment site you are agreeing to these terms and conditions. The institution may update these terms form time and any charges will be effective immediately on being set out here / WEBSITE.
Penalty for late payment of dues
Website Privacy Policy
Conditions of Use and Privacy Statement